Help Centre
Step-by-step guides to help you get the most out of LaceLink. Choose a topic below or search for what you need.
Clients
Manage your brides, profiles, and everything client-related
Getting Started with Clients
Everything you need to know about your client list — adding clients, bulk imports, searching, sorting, and filtering.
Client Profile Overview
Navigate the client profile page — measurements, dress details, photos, and everything at a glance.
Alterations & Appointments
Add and manage alterations with due dates and costs, and schedule fittings directly from a client's profile.
Fitting Sheets & Photos
Upload fitting sheets, documents, and view wedding photos shared by your clients.
Payments & Invoices
Log payments, generate and send professional invoices, and manage the shopping list for each client.
Notes, Messaging & Archive
Add notes to client profiles, message clients in-app, and archive completed clients.
Calendar
Appointments, scheduling, and availability
Calendar Overview
Navigate your schedule with day, week, and month views, and check availability before booking.
Managing Appointments
Create, view, and edit appointments using the calendar or the quick action button.
Blocking Time
Block time slots on your calendar for lunch, personal time, or anything non-client-related.
Planner
Tasks, auto-planning, and weekly workflow
Planner Overview & Tasks
Use the planner to manage your daily and weekly workload — create, prioritise, and complete tasks.
Auto-Plan & Scheduling
Let LaceLink automatically schedule your tasks based on due dates, priority, and available time.
Due Dates & Rescheduling
Understand where due dates come from and how to move tasks to different times or days.
Settings & Setup
Configure your app, terms, and alteration services
General Settings
Configure your app — theme, working hours, calendar defaults, appointment locations, boutique presets, client privacy, and data exports.
Terms & Conditions
Create and customise your collection and pre-alteration terms, collect digital signatures from clients, and manage signed agreements.
Manage Alteration Services
Set up your service menu with categories, prices, and durations — then use them to quickly add alterations to client profiles.
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