LaceLink
💬
Clients

Notes, Messaging & Archive

Add notes to client profiles, message clients in-app, and archive completed clients.

Video coming soon

A walkthrough video will be added here

Step-by-Step Guide

  1. 1

    On a client's profile, scroll to the Notes section. Tap the + button to add a note — these are private notes only visible to you, not the client.

  2. 2

    Notes are timestamped and listed in reverse chronological order. Use them for fitting observations, client preferences, or reminders.

  3. 3

    If the client has connected with you through the app, you'll also see a Messages section. Tap it to open the in-app message thread.

  4. 4

    Type your message and tap Send. Both you and the client receive push notifications for new messages. Use messaging to confirm appointments, discuss alterations, or answer questions.

  5. 5

    When a client's work is complete (wedding has passed, all alterations done), you can archive them. Tap the ••• menu at the top-right of their profile and select Archive Client.

  6. 6

    Archived clients move to the Archive tab on the Brides screen. They're hidden from your active list but all their data is preserved.

  7. 7

    To unarchive a client, go to the Archive tab, tap the client, then tap the ••• menu and select Unarchive.

  8. 8

    You can also enable automatic archiving in Settings — clients whose wedding date has passed will be archived automatically.