LaceLink
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Settings & Setup

Terms & Conditions

Create and customise your collection and pre-alteration terms, collect digital signatures from clients, and manage signed agreements.

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A walkthrough video will be added here

Step-by-Step Guide

  1. 1

    Go to Profile โ†’ Terms & Conditions. This is where you write the terms that clients will sign digitally.

  2. 2

    You'll see two tabs: Collection Terms and Pre-Alteration Terms. Collection terms are signed when the bride collects her dress. Pre-alteration terms are signed before any work begins.

  3. 3

    Tap either tab to edit the text. You have a full text editor โ€” write your terms in your own words, covering things like payment policies, liability, turnaround times, and cancellation rules.

  4. 4

    Tap Preview to see exactly what the client will see before signing. When you're happy, tap Save.

  5. 5

    If you want to start over, tap Reset to Default to restore the built-in template.

  6. 6

    To collect a signature, open a client's profile and tap Collection Terms or Pre-Alteration Terms. The client reads the terms on screen, then signs with their finger on the signature pad.

  7. 7

    A photography opt-out checkbox is included โ€” clients can choose whether they consent to their dress being photographed for your portfolio.

  8. 8

    Once signed, the agreement is stored with the signature image, timestamp, and the client's name. You can view all signed agreements by going to Profile โ†’ Signed Agreements.

  9. 9

    Connected clients can also sign terms from their own app โ€” the terms you've written appear on their side, controlled by your Client Privacy settings in General Settings.

  10. 10

    Terms can also be added to email footers. Go to Settings โ†’ Email Template Settings and choose which terms to include at the bottom of appointment reminder emails.